Call Recording

Call Recording

Do you need call recording for training, monitoring or compliance purposes?

The Accelerator service offers businesses of any size or sector the ability to have advanced yet affordable call recording securely off-site accessible 24/7.

Hosted Call Recording requires no owned or rented on-site hardware and works in tandem with Accelerator’s Hosted VoIP. It will record every incoming and outgoing call automatically. What’s more, as it’s a hosted service, it works anywhere and you don’t need to worry about maintenance costs or storage.

What’s more, as it’s a hosted service, it works anywhere and you don’t need to worry about maintenance costs.

Call Recording

Record Anywhere

Recording follows the number when reassigned to a different handset. This will mean you will still be able to monitor an employee’s performance even if they transfer their VOiP number to a different handset.

Conference Call Play Back

Play back conference calls independently, listen to just one voice at a time for greater clarity.

Search Features

Immediate Online Search And Replay For Supervisors.

 

  • Record Conversations

    Valuable for compliance or legal reasons.

  • Supervise and Monitor

    A fantastic way of assessing an employee’s performance.

  • Advanced Features

    Always-on recording of specific users and their phone extensions.
    Inbound and outbound external calls recorded.
    Immediate online search and replay for supervisors.
    “Live Aquire” facility to monitor active calls.
    All calls securely stored for 12 months with secure online retrieval.
    Save calls as .wav files or send as email attachments.
    Play back call parties independently, listen to just one voice for greater clarity.
    Per-seat licensing: set-up and monthly subscription for each recorded seat.
    Recorded phones can be physically located anywhere.
    Recording follows the number when re-assigned to a different handset.

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