Call Reporting

Call Reporting

Hosted Call Reporting is an advanced call administration tool providing detailed reporting data on allocated numbers call activities.

The Accelerator Call reporting application provides businesses with a highly detailed Real-Time call reporting solution that offers Real-Time Agent Lists*, Real-Time Hunt Groups, Agent Call Control* and ACD Activity*. The solutions also provide archive and historical reporting on Calls By Agent* and Calls By Hunt Group.

The always-on online web interface access provides instant access to call intelligence, aiding financial planning and business management.

(*Available on Call Reporting 2000)

 

 

Call Recording