All traditional copper-based voice services will be permanently switched off

The old analogue phone network (PSTN and ISDN) is being retired across the UK. Many providers have already stopped selling new analogue services and started to migrate customers to digital. January 2027 is the BT Copper Switch Off.


Instead of your phone connecting via a copper line to an exchange, calls will go via your broadband internet connection. Read more about BT’s plans here:

The PSTN and ISDN switch-off: what it means for you | BT Business

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