Case Study – Victoria Place – Woking – Retail Destination

Victoria Place is a lively four-storey shopping destination in the heart of Woking, Surrey. With convenient underground parking, more than 160 retailers, a modern bowling alley and a popular theatre, it has everything visitors need for a morning—or a full day—of shopping and entertainment.

Accelerator Ltd provides full IT support for the entire Victoria Place site. This includes delivering high‑performance connectivity across the centre, supplying business‑grade broadband for retailers and ensuring stable, secure internet access for all operational teams. Accelerator also manages connectivity for the Peacocks Centre Management Suite, provides antivirus protection, and offers remote-access support to enable fast, effective issue resolution.

From banks and beauty boutiques to restaurants, jewellers and mobile specialists, every business at Victoria Place depends on fast, reliable connectivity. It enables staff to serve customers, process digital payments and provide shoppers with seamless access for browsing, streaming and contactless payments—helping to create a smooth, enjoyable visit.

Guests can stay connected throughout their visit with our free public WiFi. Simply select “Victoria Place Guest” and click to sign in. Enjoy fast, free internet access while you shop, dine and explore all that Victoria Place has to offer.

All of this is made possible thanks to Accelerator Ltd.

In addition, Accelerator supplies and manages Microsoft 365 licences for staff, oversees domain and website management—including hosting, email addresses, and domain security—and delivers Voice over Internet Protocol (VoIP) services that support crucial operational functions such as the barrier intercom system.

Phase 1 encompasses all core network modernisation and infrastructure upgrades. Due to the interdependent nature of these systems, this work cannot be broken into smaller phases.

This phase includes:

Upgrading the network backbone
Replacing core switches
Deploying a modern firewall infrastructure
Installing and integrating new wireless access points

To protect system integrity and minimise disruption to tenants and visitors, all of the above must be delivered as a single, unified phase.