Understanding Broadband Speeds
Download Speed – this is the rate that information is received over your broadband line. For example, the time it takes to download software from the internet onto your computer is determined by the download speed available.
Upload Speed – this is the rate that information is sent over your broadband line. For example, the time it takes to send high-resolution images from your computer to another is determined by the upload speed available.
Broadband speeds are measured in Mb – Megabits per Second. These speeds can be determined by a number of factors.
Understanding the factors that can affect your Internet experience
From time to time you may experience slow broadband speeds. This can be caused by a number of internal and external factors.
· Not being connected directed to the master socket in the premises
· Correct filters needing to be used on all sockets relating to the broadband line
· A fault on the broadband line
· A faulty router is being used
· Connecting via Wi-Fi rather than Ethernet
· Number of people connecting internally, sharing the bandwidth
· One off, high usage events – Microsoft/Apple updates – a large number of people connecting at one time.
· Electrical interference from other devices in proximity to the connection.
· Peak time congestion – may experience slower speeds during the evening when more people are connecting.
· The processing speed of your device, router or modem
· The quality of the wiring inside your premises
· Weather conditions
Contact us on firstname.lastname@example.org on how we can improve your speed.