Supporting our Clients

At Accelerator, we are committed to providing exceptional support to ensure your business runs smoothly. Our dedicated support team is available to assist with any technical issues, enquiries or guidance you may need regarding your products and services. 

Clients with Accelerator Client Care (ACC) have office hours access to any of our support engineers. All clients receive the same high standard of support – without the need to buy different levels of service. No bronze, silver or gold – same treatment for every client. The best treatment.

To access technical support our clients should contact the Accelerator Support Team by:

Telephone: 02079933100

Email – support@accelerator.uk.com – within business hours.

Please explain the nature of the fault briefly.
Your email will instantly raise a service ticket.
You will receive confirmation.
We will resolve your issue.

One of the support team will endeavour to resolve the fault over the telephone or by remote access to your IT systems.